Tenant administration
Review queues
Work waiting on a human decision. Every decision is recorded with who made it and why.
Onboarding eligibility
Approving clears the review and re-runs activation. It does not bypass any other mandatory condition — a member with no verified payment stays Pending.
Nothing waiting
Memberships needing a human eligibility decision appear here.
Identity verification
Results the provider could not decide. Only document kinds are listed here; the documents themselves stay in private storage behind short-lived links.
Nothing waiting
Ambiguous verification results appear here.
Risk cases
Most severe first. A case cannot be decided by the person it is assigned to, and the outcome feeds the false-positive metric — so marking something a false positive is useful, not an admission.
No open cases
Cases opened by the risk engine appear here.
Every decision is recordedWho decided, what they chose, and the note they gave are written to an append-only record and to the audit log. Nothing here can be changed silently afterwards.